What are your shipping options and delivery times?
We offer several shipping options, including standard and express delivery. Exact delivery times depend on your address and the chosen option, but they are generally specified at checkout.
What is your return and exchange policy?
We accept returns and exchanges of unworn, unwashed items with their original tags within 30 days of receipt. For hygiene reasons, swimwear and underwear must be tried on over your own undergarments.
How can I choose the right size?
We recommend consulting our detailed size guide available on each product page. This guide provides precise measurements for each item to help you find the best fit.
What materials are your products made from?
Our products are made from high-quality materials, such as blends of nylon, spandex, and cotton, to ensure optimal comfort, durability, and a perfect fit. Details on the composition are listed on each product page.
How should I care for my items?
To maintain the quality of your bikinis and lingerie, we recommend hand washing in cold water with a mild soap. Avoid using a washing machine or dryer to extend the life of your items.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as other secure online payment methods like PayPal.
Can I track my order?
Yes. Once your order has shipped, you will receive a confirmation email with a tracking number. You can use it on the carrier’s website to track the status of your delivery in real-time.
Do you ship internationally?
Yes, we ship our products to many countries. International shipping costs and times vary and will be calculated at checkout.
How can I contact you if I have a question?
If you have any other questions, please feel free to contact us by email or through the contact form on our website. Our customer service team is here to help you.
What should I do if an item I want is out of stock?
If an item is out of stock, you have the option to join a waitlist on the product page. We will send you an email notification as soon as it is back in stock.